Then I would with any live booted Linux check the health of the SteamOS system directories and files but this is advanced knowledge and I am not sure how much you know about that stuff. That would tell me that the BIOS is alright. If it were me i would connect my external dock and try to boot basically any Linux or even Windows just to see if the BIOS can properly recognize any OS. Do you see anything on the display while it loads before it restarts again? You are not really providing us a lof of info to help you. I've already contacted steam support but haven't gotten an answer yet You wrote that you used it for 45min which I can only assume that some updates did not finish or something. But from description it sounds like classic OS problem. Originally posted by MJ711:I really hope you did not somehow bugged the bios by doing what you mention in first post. I hope this helps anyone that just like myself had this issue and found this thread but had to keep searching for a proper solution because the OPs marked answer of holding volume up + power to boot into the BIOS didn't work for them.īest wishes to everyone and enjoy your steam decks. I used Dolphin (the installed file manager) to navigate to the home partition and deleted a ~300MB GOG game and for good measure I choose the Reinstall Steam OS option just in case I actually broke steam OS and it wasn't the storage space that was the issue. (This requires an 8GB or larger USB stick as a recovery stick and an USB-C adapter or Dock to plug it in.)
I solved it by following this guide from Valve for recovering the device. My theory for why it happened is, that I filed up my SSD in desktop mode accidentally to a point where I had 0 bytes left of free storage on the main drive by installing some of my GOG games or at least trying to do it.
Hi, so I also had an similar issue, where I had soft lock with a black screen where occasionally the Desktop mode cursor would flash up. I'm having a similar-ish issue (had an initial test boot with no problems, reset because I couldn't get the "Congrats on having one of the first Decks off the factory floor!" update to start, and now the Deck reaches "Loading User Data", hangs on that loading screen for ~10 minutes, then resets itself, then repeats) and I figure a factory reset might be what I need to fix it, but I can't actually find a factory reset option in the bios. Originally posted by arsenicBumpnip:Can you elaborate on what exactly you mean by "press restart" after you went into the BIOS? Restart as in "turned it off then on again", or as in "pressed some kind of Factory Reset button"?
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